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IMPORTANT INFORMATION REGARDING COVID-19

Firstly, we appreciate your cooperation with our new procedures relating to COVID-19.

With your help and consideration for others, we can keep our doctors, nurses, reception staff and patients safe.

If you are short of breath, please call 000.

If you:

  • are feeling unwell
  • experiencing any symptoms such as; a cough, sneezing, fever, sore throat, change in taste and or smell
  • have traveled overseas OR within Australia recently
  • have been in contact with someone that has tested positive for COVID-19

PLEASE do not come into the surgery. Stay at home, and phone us on 9734 4111. We will assist you in what you will need to do next.

You can also call the Coronavirus Health Info Line on 1800 020 080.

Where possible, for routine appointments for scripts, results etc we encourage ALL patients to have a phone consultation. Your GP will call you at the appointment time, and leave any scripts, referrals or certificates at the front office to be collected. All phone consultations will be bulk billed to Medicare. If you need to come in to the surgery, please practice social distancing and sit only on the chairs we have allocated. Where possible please leave your children or other family members at home, to reduce the amount of people in the surgery at once.

Upon arrival, our practice nurse will take your temperature, and if you have any symptoms (cough, sneezing sore throat etc) we will ask you to please wear a mask, and wait for the doctor outside in the walkway.

SATURDAY MORNINGS

We will still be open as usual on Saturday mornings, with a practice nurse and an on-call doctor. However we ask if you need any dressings changed or your INR taken, please present to the Collie Hospital. Our opening hours are 8.30-12.00pm.

CHILD IMMUNISATIONS

We still encourage children to have their immunisations as usual, however we would like you to please book an appointment with the practice nurse first. If you leave a message with reception, we will get a nurse to phone you back and arrange a time for you and your child to come in.

FLU VACCINES

For anyone aged 65 years and over, we will be holding a vaccine clinics every morning between 7.30-8.30am, except for weekends and public holidays. This has been a huge success so far, and we have given out over 300 vaccines to patients who are in the high risk category. Because of the high volume of vaccinations, sometimes we may run out. We will try our best to inform you when this happens and to notify you when the next stock comes in.

For all other patients including:

  • All Aboriginal people aged 6 months and older
  • All pregnant women
  • All children aged six months to less than 5 years of age
  • People with some existing medical conditions, including COPD, Asthma, Diabetes or Immuno-supressed (please discuss with our Practice Nurse if unsure)

These government issued vaccines will not be released until late April at this stage.

If you do not qualify for any of the above, private vaccines are currently unavailable. We will notify you via Facebook or our website as they become available.